Customer Service Representative
Sophia Anderson
Customer Service Representative
THÔNG TIN LIÊN HỆ
female
22/2/2002
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Career Objective
Apply market knowledge and experience, and skills in sales activities to strive to become a professional customer service representative, ensuring practical benefits for customers and helping the company further expand its customer base.
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Skills
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Communication and Listening Skills
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Proficient in Office Software
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Certifications
Certificate of Information Technology A
Certificate of English B
Certificate of English B
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Awards
Active member of the volunteer team
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Hobbies
Traveling
Volunteer Activities
Volunteer Activities
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Reference
Mr. Phùng Văn Lộc
Deputy Head of the Department of Vietnamese Studies
Phone: 0987547251
Deputy Head of the Department of Vietnamese Studies
Phone: 0987547251
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Education
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Saigon University
06/2020 - 06/2024
Major: Vietnamese Studies
Grade: Excellent
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Work Experience
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Alibaba Trading Co., Ltd.
10/2021 - 06/2022
Position: Marketing Team Leader
- Calling and introducing products and closing orders based on data provided by the company.
- Finding and expanding customer network.
- Finding and expanding customer network.
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Aladin Cosmetics Co., Ltd.
10/2023 - 06/2024
Position: Customer Service Advisor
- Calling and introducing products and closing orders based on data provided by the company.
- Finding and expanding customer network.
- Finding and expanding customer network.
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Activities
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Regularly participates in volunteer activities
Regularly participates in volunteer activities
Regularly participates in volunteer activities
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Projects
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Aladin Cosmetics Seminar.
Quality Delivered to Consumers
Quality Delivered to Consumers
Role: Seminar Planning and Organization
Result: Through the seminar activity, improved communication skills and expanded social network.
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Additional Information
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Other information (if any)
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